{"id":1159,"date":"2026-10-22T19:50:16","date_gmt":"2026-10-22T16:50:16","guid":{"rendered":"https:\/\/sigorta.nesiblog.com\/?p=1159"},"modified":"2026-10-22T19:50:16","modified_gmt":"2026-10-22T16:50:16","slug":"unico-sigorta-servis-agi-icin-2030-yol-haritasini-paylasti","status":"publish","type":"post","link":"https:\/\/sigorta.nesiblog.com\/?p=1159","title":{"rendered":"Unico Sigorta servis a\u011f\u0131 i\u00e7in 2030 yol haritas\u0131n\u0131 payla\u015ft\u0131"},"content":{"rendered":"<h4 class=\"wp-block-heading\"><strong>Unico Sigorta, T\u00fcrkiye\u2019nin farkl\u0131 illerinden 100\u2019\u00fc a\u015fk\u0131n \u00f6zel servis temsilcisinin kat\u0131ld\u0131\u011f\u0131 iki toplant\u0131da servis y\u00f6netiminin gelece\u011fini de\u011ferlendirdi.<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Ba\u011f\u0131ms\u0131z servis a\u011f\u0131 i\u00e7in 2030\u2019a uzanan d\u00f6n\u00fc\u015f\u00fcm plan\u0131n\u0131 payla\u015fan \u015firket, yeni performans modelinin yan\u0131 s\u0131ra \u201cY\u0131ld\u0131z Servisler\u201d konseptini ve \u201cKazan-Kazan\u201d i\u015f ortakl\u0131\u011f\u0131 yakla\u015f\u0131m\u0131n\u0131 tan\u0131tt\u0131.<\/p>\n<p class=\"wp-block-paragraph\"><strong>Unico Sigorta<\/strong>, servis a\u011f\u0131yla i\u015f birli\u011fini geli\u015ftirmek ve gelecek d\u00f6neme ili\u015fkin stratejilerini aktarmak amac\u0131yla iki ayr\u0131 Servis Y\u00f6netimi Toplant\u0131s\u0131 d\u00fczenledi. Anla\u015fmal\u0131 servis temsilcilerinin bir araya geldi\u011fi toplant\u0131larda, hasar s\u00fcre\u00e7lerindeki teknolojik d\u00f6n\u00fc\u015f\u00fcm, m\u00fc\u015fteri beklentilerindeki de\u011fi\u015fim ve operasyonel verimlilik g\u00fcndeme al\u0131nd\u0131.<\/p>\n<p class=\"wp-block-paragraph\">Servisleri m\u00fc\u015fteri deneyiminin \u00f6nemli payda\u015flar\u0131 ve markan\u0131n sahadaki temsilcileri olarak de\u011ferlendiren \u015firket, ba\u011f\u0131ms\u0131z servis a\u011f\u0131na y\u00f6nelik gelecek vizyonunu kat\u0131l\u0131mc\u0131larla payla\u015ft\u0131.<\/p>\n<p class=\"wp-block-paragraph\"><strong>Unico Sigorta Genel M\u00fcd\u00fcr\u00fc Ender G\u00fczeler,<\/strong> toplant\u0131larda ba\u011f\u0131ms\u0131z servis a\u011f\u0131n\u0131n 2030\u2019a uzanan d\u00f6n\u00fc\u015f\u00fcm yol haritas\u0131n\u0131 aktard\u0131. Maliyet y\u00f6netimi, operasyonel h\u0131z, m\u00fc\u015fteri memnuniyeti ve hizmet kalitesi kriterleri \u00fczerine kurulan yeni performans modeli de servis temsilcilerine tan\u0131t\u0131ld\u0131.<\/p>\n<p class=\"wp-block-paragraph\">Ba\u015far\u0131l\u0131 servislerin ticari ve operasyonel avantajlarla desteklenmesini \u00f6ng\u00f6ren \u201cY\u0131ld\u0131z Servisler\u201d konsepti ve \u201cKazan-Kazan\u201d i\u015f ortakl\u0131\u011f\u0131 modeli, kat\u0131l\u0131mc\u0131 \u00f6zel servislerin be\u011fenisini kazand\u0131.<\/p>\n<h4 class=\"wp-block-heading\"><strong>\u201cUzun soluklu bir yol arkada\u015fl\u0131\u011f\u0131 olarak g\u00f6r\u00fcyoruz\u201d<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Ender G\u00fczeler, servislerin sigortac\u0131l\u0131k hizmetinin m\u00fc\u015fteri a\u00e7\u0131s\u0131ndan kar\u015f\u0131l\u0131k buldu\u011fu en \u00f6nemli temas noktalar\u0131ndan biri oldu\u011funu vurgulad\u0131. Servis a\u011f\u0131yla ili\u015fkilerini kar\u015f\u0131l\u0131kl\u0131 g\u00fcven ve ortak de\u011fer \u00fcretme anlay\u0131\u015f\u0131yla geli\u015ftirdiklerini belirten G\u00fczeler, \u201cBu nedenle servislerimizle kurdu\u011fumuz i\u015f birli\u011fini yaln\u0131zca operasyonel bir s\u00fcre\u00e7 olarak de\u011fil, kar\u015f\u0131l\u0131kl\u0131 g\u00fcvene ve ortak de\u011fer yaratma anlay\u0131\u015f\u0131na dayanan uzun soluklu bir yol arkada\u015fl\u0131\u011f\u0131 olarak g\u00f6r\u00fcyoruz\u201d de\u011ferlendirmesinde bulundu.<\/p>\n<p class=\"wp-block-paragraph\">Servis Y\u00f6netimi Toplant\u0131lar\u0131 ile sekt\u00f6r\u00fcn gelece\u011fine, de\u011fi\u015fen ihtiya\u00e7lara ve \u00f6n\u00fcm\u00fczdeki d\u00f6nemde uygulanacak stratejilere birlikte odaklanmay\u0131 ama\u00e7lad\u0131klar\u0131n\u0131 ifade eden G\u00fczeler, sahadan gelen g\u00f6r\u00fc\u015f ve deneyimlerin kendileri i\u00e7in ta\u015f\u0131d\u0131\u011f\u0131 \u00f6neme dikkat \u00e7ekti.<\/p>\n<p class=\"wp-block-paragraph\">G\u00fczeler, \u201cUnico Sigorta olarak servis a\u011f\u0131m\u0131zla birlikte geli\u015fen, birlikte g\u00fc\u00e7lenen ve m\u00fc\u015fterilerimize daha iyi bir deneyim sunmay\u0131 hedefleyen bir anlay\u0131\u015fla \u00e7al\u0131\u015fmalar\u0131m\u0131z\u0131 s\u00fcrd\u00fcrece\u011fiz\u201d dedi.<\/p>\n<h4 class=\"wp-block-heading\"><strong>Servislerin beklentileri do\u011frudan ele al\u0131nd\u0131<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Toplant\u0131larda servislerin ihtiya\u00e7 ve beklentileri do\u011frudan g\u00f6r\u00fc\u015f\u00fcl\u00fcrken, sekt\u00f6r\u00fcn gelece\u011fine ili\u015fkin de\u011ferlendirmeler de payla\u015f\u0131ld\u0131. Kar\u015f\u0131l\u0131kl\u0131 bilgi al\u0131\u015fveri\u015fi ve ileti\u015fimin geli\u015ftirilmesi, \u015firketin servis y\u00f6netimi yakla\u015f\u0131m\u0131n\u0131n \u00f6ncelikleri aras\u0131nda yer ald\u0131.<\/p>\n<p class=\"wp-block-paragraph\">Unico Sigorta, \u00f6n\u00fcm\u00fczdeki d\u00f6nemde servis a\u011f\u0131yla ileti\u015fimini daha da geli\u015ftirerek h\u0131zl\u0131, etkin, \u015feffaf ve s\u00fcrd\u00fcr\u00fclebilir bir servis y\u00f6netimi anlay\u0131\u015f\u0131n\u0131 g\u00fc\u00e7lendirmeyi hedefliyor.<\/p>\n<p class=\"wp-block-paragraph\">\n<div class=\"twitter-share\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fsigortamedya.com.tr%2Funico-sigorta-servis-agi-icin-2030-yol-haritasini-paylasti%2F&amp;via=sigortamedya\" class=\"twitter-share-button\">Tweet<\/a><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Unico Sigorta, T\u00fcrkiye\u2019nin farkl\u0131 illerinden 100\u2019\u00fc a\u015fk\u0131n \u00f6zel servis temsilcisinin kat\u0131ld\u0131\u011f\u0131 iki toplant\u0131da servis y\u00f6netiminin gelece\u011fini de\u011ferlendirdi. Ba\u011f\u0131ms\u0131z servis a\u011f\u0131 i\u00e7in 2030\u2019a uzanan d\u00f6n\u00fc\u015f\u00fcm plan\u0131n\u0131 payla\u015fan \u015firket, yeni performans modelinin yan\u0131 s\u0131ra \u201cY\u0131ld\u0131z Servisler\u201d konseptini ve \u201cKazan-Kazan\u201d i\u015f ortakl\u0131\u011f\u0131 yakla\u015f\u0131m\u0131n\u0131<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1159","post","type-post","status-publish","format-standard","hentry","category-genel"],"_links":{"self":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/1159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1159"}],"version-history":[{"count":0,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/1159\/revisions"}],"wp:attachment":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}