{"id":1178,"date":"2026-10-28T10:35:39","date_gmt":"2026-10-28T07:35:39","guid":{"rendered":"https:\/\/sigorta.nesiblog.com\/?p=1178"},"modified":"2026-10-28T10:35:39","modified_gmt":"2026-10-28T07:35:39","slug":"konut-ve-dask-yenileme-oranlarinda-yuzde-20-artis","status":"publish","type":"post","link":"https:\/\/sigorta.nesiblog.com\/?p=1178","title":{"rendered":"Konut ve DASK yenileme oranlar\u0131nda y\u00fczde 20 art\u0131\u015f"},"content":{"rendered":"<h4 class=\"wp-block-heading\"><strong>fzlPLUS, sigorta sekt\u00f6r\u00fcnde y\u00fcr\u00fctt\u00fc\u011f\u00fc operasyonlarda poli\u00e7ele\u015fme ve yenileme sonu\u00e7lar\u0131n\u0131 \u00fcr\u00fcn baz\u0131nda izleyerek geli\u015fim alanlar\u0131n\u0131 belirliyor. \u015eirketin Akva Sigorta operasyonundan payla\u015ft\u0131\u011f\u0131 verilere g\u00f6re, 2026 y\u0131l\u0131nda ocaktan a\u011fustosa ayl\u0131k kasko poli\u00e7esi adedi yakla\u015f\u0131k \u00fc\u00e7 kat\u0131na \u00e7\u0131kt\u0131. Kasko poli\u00e7ele\u015fme oran\u0131 y\u00fczde 55,3\u2019ten y\u00fczde 87,9\u2019a y\u00fckselirken konut ve DASK yenileme oranlar\u0131nda da 20 puan\u0131n \u00fczerinde art\u0131\u015f kaydedildi.<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Bir sigorta m\u00fc\u015fterisi poli\u00e7e sat\u0131n al\u0131rken teminatlar\u0131n kapsam\u0131n\u0131 anlamak ve se\u00e7eneklerini de\u011ferlendirmek istiyor. Yenileme d\u00f6neminde ise mevcut poli\u00e7esiyle devam edip etmeyece\u011fine yeniden karar veriyor. M\u00fc\u015fterinin sorular\u0131n\u0131 yan\u0131tlayan ve i\u015flemlerini tamamlamas\u0131na yard\u0131mc\u0131 olan ileti\u015fim ekipleri, bu karar s\u00fcre\u00e7lerinin \u00f6nemli bir par\u00e7as\u0131. Bu nedenle m\u00fc\u015fteri ileti\u015fiminin performans\u0131n\u0131 hizmet kalitesiyle birlikte sat\u0131\u015f ve yenileme sonu\u00e7lar\u0131 \u00fczerinden de de\u011ferlendirmek gerekiyor. M\u00fc\u015fteri deneyimi alan\u0131nda hizmet veren fzlPLUS, sigorta operasyonlar\u0131n\u0131 planlarken \u00fcr\u00fcnlerin \u00f6zelliklerini, m\u00fc\u015fteri profilini ve mevcut performans\u0131 birlikte de\u011ferlendiriyor. Sat\u0131\u015f ve yenileme a\u00e7\u0131s\u0131ndan geli\u015fim alanlar\u0131n\u0131 belirlerken operasyonun insan kayna\u011f\u0131, teknoloji ve i\u015f s\u00fcre\u00e7lerine ili\u015fkin ihtiya\u00e7lar\u0131n\u0131 da inceliyor. \u015eirket, yapay zeka destekli konu\u015fma analiti\u011fiyle m\u00fc\u015fteri g\u00f6r\u00fc\u015fmelerinin tamam\u0131n\u0131 inceleyerek ihtiya\u00e7 ve \u015fikayet sinyallerini tespit ediyor. G\u00f6r\u00fc\u015fmelerin kalite de\u011ferlendirmesini de otomatik olarak yapan fzlPLUS, elde etti\u011fi bulgularla temsilcilere geri bildirim veriyor ve e\u011fitim \u00e7al\u0131\u015fmalar\u0131n\u0131 destekliyor.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"855\" height=\"570\" src=\"https:\/\/sigortamedya.com.tr\/wp-content\/uploads\/2026\/10\/1793083471_fzlPLUS_G__rsel_2-855x570.png\" alt=\"\" class=\"wp-image-133518\" \/><\/figure>\n<h4 class=\"wp-block-heading\"><strong>Poli\u00e7e adedi \u00fc\u00e7 kat\u0131na \u00e7\u0131kt\u0131<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">fzlPLUS\u2019\u0131n Akva Sigorta i\u00e7in y\u00fcr\u00fctt\u00fc\u011f\u00fc operasyonda ayl\u0131k kasko poli\u00e7esi adedi, 2026 y\u0131l\u0131n\u0131n ocak ay\u0131nda 4.179 iken a\u011fustosta 12.616\u2019ya ula\u015ft\u0131. Poli\u00e7e adedinin yakla\u015f\u0131k \u00fc\u00e7 kat\u0131na \u00e7\u0131kt\u0131\u011f\u0131 bu d\u00f6nemde, sat\u0131\u015f s\u00fcre\u00e7lerinin poli\u00e7eyle sonu\u00e7lanma oran\u0131 da y\u00fckseldi. Kasko poli\u00e7ele\u015fme oran\u0131 y\u00fczde 55,3\u2019ten y\u00fczde 87,9\u2019a \u00e7\u0131kt\u0131.<\/p>\n<p class=\"wp-block-paragraph\">Konut ve DASK \u00fcr\u00fcnlerinde de yenileme oranlar\u0131 artt\u0131. Konut yenileme oran\u0131 y\u00fczde 24,1\u2019den y\u00fczde 47,1\u2019e, DASK yenileme oran\u0131 ise y\u00fczde 29,8\u2019den y\u00fczde 55,7\u2019ye \u00e7\u0131kt\u0131. Konutta 23 puan, DASK\u2019ta yakla\u015f\u0131k 26 puanl\u0131k art\u0131\u015f kaydedildi.<\/p>\n<p class=\"wp-block-paragraph\"><strong>fzlPLUS Genel M\u00fcd\u00fcr\u00fc H\u00fcseyin Yer\u00e7ok<\/strong>, Akva Sigorta operasyonuna ili\u015fkin sonu\u00e7lar\u0131 \u015f\u00f6yle de\u011ferlendirdi: \u201cYeni bir poli\u00e7e satmak kadar, m\u00fc\u015fterinin yenileme zaman\u0131 geldi\u011finde sizinle devam etmeyi se\u00e7mesi de k\u0131ymetli. Bu tercihi hak etmek, her g\u00f6r\u00fc\u015fmede m\u00fc\u015fterinin sorusunu anlamay\u0131 ve i\u015fini kolayla\u015ft\u0131rmay\u0131 gerektiriyor. M\u00fc\u015fteri, kar\u015f\u0131s\u0131nda konuya h\u00e2kim ve kendisine yard\u0131mc\u0131 olabilen birini bulmal\u0131. Temsilcilerimizi teknoloji ve e\u011fitimle desteklerken bunu g\u00f6zetiyoruz. Akva Sigorta\u2019da hem poli\u00e7e \u00fcretiminin hem yenileme oranlar\u0131n\u0131n y\u00fckselmesini bu nedenle \u00f6nemsiyoruz. M\u00fc\u015fteriyle kurulan ili\u015fkinin devam\u0131, b\u00fcy\u00fcmenin \u00f6nemli bir par\u00e7as\u0131.\u201d<\/p>\n<p class=\"wp-block-paragraph\">\n<div class=\"twitter-share\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fsigortamedya.com.tr%2Fkonut-ve-dask-yenileme-oranlarinda-yuzde-20-artis%2F&amp;via=sigortamedya\" class=\"twitter-share-button\">Tweet<\/a><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>fzlPLUS, sigorta sekt\u00f6r\u00fcnde y\u00fcr\u00fctt\u00fc\u011f\u00fc operasyonlarda poli\u00e7ele\u015fme ve yenileme sonu\u00e7lar\u0131n\u0131 \u00fcr\u00fcn baz\u0131nda izleyerek geli\u015fim alanlar\u0131n\u0131 belirliyor. \u015eirketin Akva Sigorta operasyonundan payla\u015ft\u0131\u011f\u0131 verilere g\u00f6re, 2026 y\u0131l\u0131nda ocaktan a\u011fustosa ayl\u0131k kasko poli\u00e7esi adedi yakla\u015f\u0131k \u00fc\u00e7 kat\u0131na \u00e7\u0131kt\u0131. Kasko poli\u00e7ele\u015fme oran\u0131 y\u00fczde 55,3\u2019ten y\u00fczde<\/p>\n","protected":false},"author":1,"featured_media":1179,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1178","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-genel"],"_links":{"self":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/1178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1178"}],"version-history":[{"count":0,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/1178\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/media\/1179"}],"wp:attachment":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1178"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1178"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}