{"id":871,"date":"2026-08-20T20:30:53","date_gmt":"2026-08-20T17:30:53","guid":{"rendered":"https:\/\/sigorta.nesiblog.com\/?p=871"},"modified":"2026-08-20T20:30:53","modified_gmt":"2026-08-20T17:30:53","slug":"oto-sigortalarinda-yeni-donem-hasar-sureclerini-hizlandiracak","status":"publish","type":"post","link":"https:\/\/sigorta.nesiblog.com\/?p=871","title":{"rendered":"Oto sigortalar\u0131nda yeni d\u00f6nem hasar s\u00fcre\u00e7lerini h\u0131zland\u0131racak"},"content":{"rendered":"<h4 class=\"wp-block-heading\"><strong>Trafik ve kasko sigortalar\u0131nda 2026 y\u0131l\u0131nda devreye al\u0131nan d\u00fczenlemelerle eksper atamalar\u0131ndan de\u011fer kayb\u0131na, hasar ba\u015fvurular\u0131ndan sigorta \u015firketleriyle do\u011frudan ileti\u015fime kadar bir\u00e7ok s\u00fcre\u00e7 yeniden \u015fekilleniyor. Anadolu Sigorta Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Nurdan T\u00fcrkdemir, d\u00fczenlemelerin hak sahiplerinin tazminatlar\u0131na daha h\u0131zl\u0131 ula\u015fmas\u0131na ve sigortaya duyulan g\u00fcvenin g\u00fc\u00e7lenmesine katk\u0131 sa\u011flayaca\u011f\u0131n\u0131 belirtti.<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Oto sigortalar\u0131nda 2026 y\u0131l\u0131nda pe\u015f pe\u015fe hayata ge\u00e7irilen d\u00fczenlemeler, hasar y\u00f6netiminde yeni bir d\u00f6nemin \u00f6n\u00fcn\u00fc a\u00e7t\u0131. Eksper atamalar\u0131n\u0131n merkezi sisteme ta\u015f\u0131nmas\u0131 ve 1 Temmuz\u2019da y\u00fcr\u00fcrl\u00fc\u011fe giren Trafik Sigortas\u0131 Genel \u015eartlar\u0131\u2019ndaki de\u011fi\u015fikliklerin ard\u0131ndan, 22 Temmuz\u2019da yay\u0131mlanan 2026\/22 say\u0131l\u0131 Genelge ile hasar ba\u015fvurular\u0131na ili\u015fkin yeni bir ad\u0131m daha at\u0131ld\u0131.<\/p>\n<p class=\"wp-block-paragraph\">Yeni uygulamalarla hak sahiplerinin poli\u00e7elerinden do\u011fan haklara daha kolay ve h\u0131zl\u0131 ula\u015fmas\u0131, hasar s\u00fcre\u00e7lerinin k\u0131salmas\u0131 ve sigorta \u015firketleriyle do\u011frudan ileti\u015fimin g\u00fc\u00e7lendirilmesi ama\u00e7lan\u0131yor. 1 Eyl\u00fcl\u2019de devreye girecek Ortak Hasar \u0130hbar Merkezi (OH\u0130M) de bu s\u00fcrecin \u00f6nemli par\u00e7alar\u0131ndan birini olu\u015fturacak.<\/p>\n<p class=\"wp-block-paragraph\">Anadolu Sigorta, birbirini tamamlayan d\u00fczenlemelerin hasar hizmet kalitesinin art\u0131r\u0131lmas\u0131 ve sigortaya duyulan g\u00fcvenin g\u00fc\u00e7lendirilmesi a\u00e7\u0131s\u0131ndan \u00f6nemli oldu\u011funu de\u011ferlendiriyor.<\/p>\n<h4 class=\"wp-block-heading\"><strong>\u201cSigortal\u0131lar\u0131n haklar\u0131na daha h\u0131zl\u0131 ula\u015fmas\u0131n\u0131 sa\u011flayan bir yap\u0131 kuruluyor\u201d<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">D\u00fczenlemeleri de\u011ferlendiren <strong>Anadolu Sigorta Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Nurdan T\u00fcrkdemir<\/strong>, 2026 y\u0131l\u0131n\u0131n sekt\u00f6r a\u00e7\u0131s\u0131ndan \u00f6nemli yap\u0131sal de\u011fi\u015fikliklerin hayata ge\u00e7irildi\u011fi bir y\u0131l oldu\u011funu belirterek \u201cEksper atamalar\u0131n\u0131n merkezi bir yap\u0131ya kavu\u015fturulmas\u0131, de\u011fer kayb\u0131n\u0131n maddi hasarla birlikte de\u011ferlendirilmesi ve Ortak Hasar \u0130hbar Merkezi\u2019nin devreye al\u0131nmas\u0131 birbirini tamamlayan \u00f6nemli ad\u0131mlar. Bu d\u00fczenlemelerle, hak sahiplerinin zararlar\u0131n\u0131n daha h\u0131zl\u0131 tespit edilmesi ve tazminatlar\u0131na do\u011frudan ula\u015fabilmeleri kolayla\u015f\u0131yor. \u00d6zellikle de\u011fer kayb\u0131 i\u00e7in ayr\u0131ca ba\u015fvuru gereklili\u011finin ortadan kalkmas\u0131n\u0131 \u00e7ok k\u0131ymetli buluyoruz. Poli\u00e7eden do\u011fan bir hakk\u0131n, vatanda\u015f\u0131m\u0131z bu hakk\u0131n fark\u0131nda olmasa dahi de\u011ferlendirmeye al\u0131nmas\u0131, sigortan\u0131n koruyucu rol\u00fcn\u00fc g\u00fc\u00e7lendiren \u00f6nemli bir geli\u015fme. Anadolu Sigorta olarak bu d\u00f6n\u00fc\u015f\u00fcm\u00fcn hasar hizmet kalitesini art\u0131raca\u011f\u0131na, sigortaya duyulan g\u00fcveni ve sigorta bilincini g\u00fc\u00e7lendirece\u011fine inan\u0131yoruz\u201d dedi.<\/p>\n<p class=\"wp-block-paragraph\">T\u00fcrkdemir, SEDDK\u2019n\u0131n \u00e7al\u0131\u015fmalar\u0131na ili\u015fkin de \u201cSigortac\u0131l\u0131k ve \u00d6zel Emeklilik D\u00fczenleme ve Denetleme Kurumu\u2019nun ve de\u011ferli y\u00f6neticilerinin sekt\u00f6r\u00fcm\u00fcz\u00fcn geli\u015fimi ad\u0131na ortaya koydu\u011fu kararl\u0131l\u0131\u011f\u0131 \u00e7ok k\u0131ymetli buluyoruz. Anadolu Sigorta olarak sigortal\u0131lar\u0131m\u0131z\u0131n haklar\u0131na daha kolay ula\u015fmas\u0131n\u0131 sa\u011flayan, hasar s\u00fcre\u00e7lerini iyile\u015ftiren ve sekt\u00f6r\u00fcm\u00fcze duyulan g\u00fcveni g\u00fc\u00e7lendiren bu d\u00f6n\u00fc\u015f\u00fcme aktif katk\u0131 sunmaya devam edece\u011fiz\u201d de\u011ferlendirmesinde bulundu.<\/p>\n<h4 class=\"wp-block-heading\"><strong>Eksper atamalar\u0131nda merkezi sistem 1 A\u011fustos\u2019ta T\u00fcrkiye geneline yay\u0131ld\u0131<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Y\u0131l\u0131n ba\u015f\u0131nda yap\u0131lan mevzuat de\u011fi\u015fikli\u011fiyle trafik sigortas\u0131 kapsam\u0131nda hasar tespiti i\u00e7in ger\u00e7ekle\u015ftirilen eksper atamalar\u0131n\u0131n Sigorta Bilgi ve G\u00f6zetim Merkezi (SBM) \u00fczerinden s\u0131ral\u0131 olarak yap\u0131lmas\u0131na y\u00f6nelik yeni sisteme ge\u00e7ildi.<\/p>\n<p class=\"wp-block-paragraph\">Nisan ay\u0131nda Bursa ve Ordu\u2019da pilot olarak ba\u015flayan uygulama, temmuz ay\u0131nda yedi ilin daha sisteme dahil edilmesiyle geni\u015fletildi. 1 A\u011fustos itibar\u0131yla uygulama T\u00fcrkiye geneline yay\u0131ld\u0131. Kasko poli\u00e7eleri kapsam\u0131nda tam ve a\u011f\u0131r hasara u\u011frayan ara\u00e7lar i\u00e7in ger\u00e7ekle\u015ftirilecek eksper atamalar\u0131n\u0131n da SBM \u00fczerinden yap\u0131lmas\u0131 zorunlu hale getirildi.<\/p>\n<p class=\"wp-block-paragraph\">Pilot uygulama d\u00f6neminde SEDDK, TOBB, SBM, T\u00fcrkiye Sigorta Birli\u011fi ve sigorta \u015firketleri temsilcisinin yer ald\u0131\u011f\u0131 bir komite olu\u015fturuldu. Anadolu Sigorta da sistemin geli\u015ftirilmesine y\u00f6nelik \u00e7al\u0131\u015fmalara aktif katk\u0131 sa\u011flad\u0131.<\/p>\n<h4 class=\"wp-block-heading\"><strong>De\u011fer kayb\u0131 maddi hasarla birlikte de\u011ferlendiriliyor<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Oto sigortalar\u0131nda hak sahiplerini do\u011frudan ilgilendiren bir di\u011fer d\u00fczenleme 1 Temmuz\u2019da y\u00fcr\u00fcrl\u00fc\u011fe girdi. Yeni uygulamayla trafik kazas\u0131nda maddi hasara u\u011frayan hak sahiplerinin ara\u00e7lar\u0131nda olu\u015fan de\u011fer kayb\u0131 i\u00e7in ayr\u0131ca ba\u015fvuru yapmas\u0131 gerekmiyor.<\/p>\n<p class=\"wp-block-paragraph\">Maddi hasar dosyas\u0131n\u0131 inceleyen eksper, ayn\u0131 s\u00fcre\u00e7 i\u00e7erisinde ara\u00e7ta de\u011fer kayb\u0131 olu\u015fup olu\u015fmad\u0131\u011f\u0131n\u0131 da de\u011ferlendiriyor. De\u011fer kayb\u0131n\u0131n tespit edilmesi durumunda maddi hasar ile de\u011fer kayb\u0131 ayn\u0131 rapor kapsam\u0131nda ele al\u0131nabiliyor.<\/p>\n<p class=\"wp-block-paragraph\">B\u00f6ylece hak sahiplerinin maddi hasar s\u00fcrecinin sonu\u00e7lanmas\u0131n\u0131 bekledikten sonra de\u011fer kayb\u0131 i\u00e7in yeniden ba\u015fvurmas\u0131na ve ikinci bir ekspertiz s\u00fcrecini takip etmesine gerek kalm\u0131yor.<\/p>\n<p class=\"wp-block-paragraph\">Anadolu Sigorta, uygulaman\u0131n \u00f6zellikle poli\u00e7eden do\u011fan haklar\u0131 konusunda yeterli bilgi sahibi olmayan ki\u015filerin haklar\u0131na eksiksiz ve zaman\u0131nda ula\u015fmas\u0131na katk\u0131 sa\u011flayaca\u011f\u0131n\u0131 \u00f6ng\u00f6r\u00fcyor. De\u011fer kayb\u0131 hesaplamalar\u0131nda standartla\u015fman\u0131n da yetkisiz arac\u0131l\u0131k faaliyetleri ile uyu\u015fmazl\u0131klar\u0131n azalmas\u0131n\u0131 desteklemesi bekleniyor.<\/p>\n<h4 class=\"wp-block-heading\"><strong>Ortak Hasar \u0130hbar Merkezi 1 Eyl\u00fcl\u2019de devreye al\u0131nacak<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Hasar y\u00f6netimindeki yeni d\u00f6nemin bir di\u011fer \u00f6nemli ad\u0131m\u0131 1 Eyl\u00fcl\u2019de at\u0131lacak. SEDDK taraf\u0131ndan 22 Temmuz\u2019da yay\u0131mlanan 2026\/22 say\u0131l\u0131 Genelge ile motorlu ara\u00e7 sigortalar\u0131nda hak sahiplerinin hasar ve tazminat ba\u015fvurular\u0131n\u0131n, sigorta \u015firketlerinin mevcut do\u011frudan ba\u015fvuru kanallar\u0131na ek olarak Ortak Hasar \u0130hbar Merkezi \u00fczerinden al\u0131nmas\u0131na ili\u015fkin esaslar belirlendi.<br \/>OH\u0130M ile ba\u015fvurular\u0131n SBM arac\u0131l\u0131\u011f\u0131yla daha kolay, etkin, izlenebilir ve denetlenebilir bi\u00e7imde i\u015flenmesi hedefleniyor.<\/p>\n<p class=\"wp-block-paragraph\">OH\u0130M \u00fczerinden ger\u00e7ekle\u015ftirilen ge\u00e7erli ba\u015fvurular, SBM veri taban\u0131na ula\u015ft\u0131\u011f\u0131 tarih ve saat itibar\u0131yla ilgili sigorta \u015firketine veya ilgili kurulu\u015fa yap\u0131lm\u0131\u015f say\u0131lacak. Sigorta \u015firketi ise ba\u015fvurunun kendisine iletilmesini takip eden i\u015f g\u00fcn\u00fc i\u00e7erisinde hak sahibiyle ileti\u015fime ge\u00e7erek gerekli belgeler, ekspertiz i\u015flemleri, tahmini onar\u0131m s\u00fcresi ve de\u011fer kayb\u0131 hesaplamas\u0131 konusunda bilgi verecek.<\/p>\n<p class=\"wp-block-paragraph\">Yeni uygulamayla sigorta \u015firketlerinin poli\u00e7e ve bilgilendirme metinlerinde OH\u0130M \u00fczerinden ba\u015fvuru yap\u0131labilece\u011fine ili\u015fkin bilgiye yer vermesi de zorunlu olacak. Alo 193 Sigorta Hasar \u0130hbar ve \u015eik\u00e2yet Hatt\u0131 ise poli\u00e7elerin \u00f6n y\u00fcz\u00fcnde g\u00f6r\u00fcn\u00fcr \u015fekilde yer alacak.<\/p>\n<p class=\"wp-block-paragraph\">Anadolu Sigorta, y\u0131l boyunca hayata ge\u00e7irilen d\u00fczenlemelerin hasar\u0131n ger\u00e7ekle\u015fmesinden tazminat\u0131n \u00f6denmesine kadar uzanan s\u00fcrecin daha h\u0131zl\u0131 ve b\u00fct\u00fcnle\u015fik y\u00fcr\u00fct\u00fclmesine katk\u0131 sa\u011flayaca\u011f\u0131n\u0131 \u00f6ng\u00f6r\u00fcyor. Do\u011frudan ba\u015fvuru imk\u00e2nlar\u0131n\u0131n g\u00fc\u00e7lendirilmesiyle hak sahiplerinin yetkisiz arac\u0131lara ihtiya\u00e7 duymadan sigorta \u015firketlerine ula\u015fmas\u0131n\u0131n da kolayla\u015fmas\u0131 bekleniyor.<\/p>\n<p class=\"wp-block-paragraph\">\n<div class=\"twitter-share\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fsigortamedya.com.tr%2Foto-sigortalarinda-yeni-donem-hasar-sureclerini-hizlandiracak%2F&amp;via=sigortamedya\" class=\"twitter-share-button\">Tweet<\/a><\/div>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Trafik ve kasko sigortalar\u0131nda 2026 y\u0131l\u0131nda devreye al\u0131nan d\u00fczenlemelerle eksper atamalar\u0131ndan de\u011fer kayb\u0131na, hasar ba\u015fvurular\u0131ndan sigorta \u015firketleriyle do\u011frudan ileti\u015fime kadar bir\u00e7ok s\u00fcre\u00e7 yeniden \u015fekilleniyor. Anadolu Sigorta Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 Nurdan T\u00fcrkdemir, d\u00fczenlemelerin hak sahiplerinin tazminatlar\u0131na daha h\u0131zl\u0131 ula\u015fmas\u0131na ve sigortaya<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-871","post","type-post","status-publish","format-standard","hentry","category-genel"],"_links":{"self":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=871"}],"version-history":[{"count":0,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/871\/revisions"}],"wp:attachment":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=871"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}