{"id":994,"date":"2026-09-18T07:41:21","date_gmt":"2026-09-18T04:41:21","guid":{"rendered":"https:\/\/sigorta.nesiblog.com\/?p=994"},"modified":"2026-09-18T07:41:21","modified_gmt":"2026-09-18T04:41:21","slug":"alo-193-ile-dogru-muhataba-daha-hizli-ulasilacak","status":"publish","type":"post","link":"https:\/\/sigorta.nesiblog.com\/?p=994","title":{"rendered":"ALO 193 ile do\u011fru muhataba daha h\u0131zl\u0131 ula\u015f\u0131lacak"},"content":{"rendered":"<h4 class=\"wp-block-heading\"><strong>Alo 193 ihbar hatt\u0131 sayesinde hasar s\u00fcre\u00e7lerinin h\u0131zlanaca\u011f\u0131n\u0131 dile getiren T\u00fcrkiye Sigorta Birli\u011fi Genel Sekreter Yard\u0131mc\u0131s\u0131 Ahmet G\u00f6kda\u011f, \u201cDo\u011fru bilgilendirme ile tazminata ula\u015fma s\u00fcresi de h\u0131zlanacak\u201d dedi.<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">1 Eyl\u00fcl 2026 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe giren uygulamayla, zorunlu trafik sigortas\u0131 ve kasko kapsam\u0131ndaki hasar ihbarlar\u0131 Alo 193 Ortak Hasar \u0130hbar Merkezi \u00fczerinden yap\u0131labiliyor. Yeni uygulamayla birlikte kaza yapan vatanda\u015flar\u0131n hasar ihbar\u0131 i\u00e7in sigorta \u015firketlerini ayr\u0131 ayr\u0131 aramas\u0131na gerek kalmad\u0131. Vatanda\u015f\u0131n Alo 193 \u00fczerinden yapt\u0131\u011f\u0131 ihbar, sistem arac\u0131l\u0131\u011f\u0131yla ilgili sigorta \u015firketine aktar\u0131l\u0131yor. Uygulamayla, kaza sonras\u0131 vatanda\u015flar\u0131n bilgilerine ula\u015farak vekalet almaya veya hasar\/tazminat s\u00fcre\u00e7lerini y\u00f6nlendirmeye \u00e7al\u0131\u015fan ki\u015fi ve yap\u0131lara kar\u015f\u0131 da daha etkin m\u00fccadele edilmesi hedefleniyor. \u0130lk a\u015famada zorunlu trafik sigortas\u0131 ve kasko bran\u015flar\u0131nda uygulanmaya ba\u015flayan sistemin, ilerleyen d\u00f6nemde di\u011fer sigorta bran\u015flar\u0131n\u0131 da kapsayacak \u015fekilde geni\u015fletilmesi \u00f6ng\u00f6r\u00fcl\u00fcyor.<\/p>\n<p class=\"wp-block-paragraph\"><strong>T\u00fcrkiye Sigorta Birli\u011fi Genel Sekreter Yard\u0131mc\u0131s\u0131 Ahmet G\u00f6kda\u011f<\/strong>,sistemin en \u00f6nemli faydas\u0131n\u0131n vatanda\u015flar\u0131 do\u011fru muhataba daha h\u0131zl\u0131 ula\u015ft\u0131rmas\u0131 olaca\u011f\u0131n\u0131n alt\u0131n\u0131 \u00e7izerek, \u201cVatanda\u015flar\u0131m\u0131z kaza sonras\u0131 do\u011fru sigorta \u015firketini her zaman tespit edemeyebiliyor. Burada ALO 193 hatt\u0131 sistem \u00fczerinden otomatik olarak muhatap olacak sigorta \u015firketini tespit ederek vatanda\u015fa bildirimde bulunmas\u0131n\u0131 sa\u011flayacakt\u0131r. Sistemin bir di\u011fer faydas\u0131 ise ba\u015fvurular\u0131n otomatik olarak sistem \u00fczerinden saat ve dakikas\u0131n\u0131n kay\u0131t alt\u0131na al\u0131narak bir referans numaras\u0131 verilmek suretiyle daha sonra takip edilebiliyor olmas\u0131n\u0131 sa\u011flamas\u0131d\u0131r. Sistemin bir di\u011fer avantaj\u0131 ise vatanda\u015flar\u0131m\u0131z\u0131n kaza sonras\u0131 yetkisiz ki\u015fi ve kurumlar taraf\u0131ndan yanl\u0131\u015f y\u00f6nlendirilmesinin \u00f6n\u00fcne ge\u00e7erek do\u011frudan sigorta sistemi i\u00e7erisinde y\u00f6nlendirilmesi. Bu yolla ma\u011fduriyetlerin ve yanl\u0131\u015f y\u00f6nlendirmelerin de \u00f6nemli \u00f6l\u00e7\u00fcde \u00f6n\u00fcne ge\u00e7ilmi\u015f olacakt\u0131r\u201d bilgilendirmesine bulundu.<\/p>\n<h4 class=\"wp-block-heading\"><strong>\u201cVatanda\u015f\u0131n tazminata ula\u015fma h\u0131z\u0131 artm\u0131\u015f oldu\u201d<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">Alo 193 ihbar hatt\u0131n\u0131n faaliyete girmesiyle birlikte hasar s\u00fcre\u00e7lerinin h\u0131zlanaca\u011f\u0131n\u0131 dile getiren G\u00f6kda\u011f, \u015fu ifadelere yer verdi. \u201cBurada hasar s\u00fcre\u00e7leri do\u011fru bir \u015fekilde y\u00f6nlendirildi\u011fi i\u00e7in sigorta \u015firketi taraf\u0131ndan gerekli s\u00fcrecin nas\u0131l i\u015fleyece\u011fi, eksik evraklar\u0131n neler oldu\u011fu ve hasar s\u00fcrecinin u\u00e7tan uca nas\u0131l devam etmesi gerekti\u011fi y\u00f6n\u00fcnde do\u011fru bilgilendirme ile tazminata ula\u015fma s\u00fcresinin de h\u0131zlanaca\u011f\u0131n\u0131 bekliyoruz. Ancak burada \u015funu belirtmeden ge\u00e7memek laz\u0131m; ALO 193 ihbar hatt\u0131 projesi takip eden bir eylem plan\u0131n\u0131n bir par\u00e7as\u0131yd\u0131. Bu eylem plan\u0131n\u0131n bir \u00f6nceki ad\u0131m\u0131nda yani 1 Temmuz\u2019da y\u00fcr\u00fcrl\u00fc\u011fe giren de\u011fer kayb\u0131 tazminat\u0131yla ilgili al\u0131nan \u00f6nlemlerle birlikte de\u011fer kayb\u0131 tazminat\u0131 ara\u00e7 onar\u0131m\u0131 i\u00e7in atanan sigorta eksperi taraf\u0131ndan do\u011frudan arac\u0131n onar\u0131ma s\u00fcrecinde hesaplan\u0131p ekspertiz raporuna yaz\u0131larak sigorta \u015firketi taraf\u0131ndan ek bir ba\u015fvuruya gerek kalmadan vatanda\u015fa \u00f6denmek suretiyle h\u0131zland\u0131r\u0131lm\u0131\u015f oldu. Asl\u0131nda 1 Temmuz\u2019da y\u00fcr\u00fcrl\u00fc\u011fe giren bu d\u00fczenleme ve sonras\u0131nda 1 Eyl\u00fcl\u2019de y\u00fcr\u00fcrl\u00fc\u011fe girecek olan ALO 193 hatt\u0131 ile birlikte s\u00fcre\u00e7 birbirini tamamlam\u0131\u015f oldu. Vatanda\u015f\u0131n tazminata ula\u015fma h\u0131z\u0131 artm\u0131\u015f oldu.\u201d<\/p>\n<h4 class=\"wp-block-heading\">\u201c<strong>ALO 193 hatt\u0131yla sigorta \u015firketi taraf\u0131ndan vatanda\u015flar aranarak s\u00fcrecin nas\u0131l i\u015fledi\u011fi hakk\u0131nda bilgilendirilmi\u015f olacak\u201d<\/strong><\/h4>\n<p class=\"wp-block-paragraph\">G\u00f6kda\u011f, trafik kazalar\u0131 sonras\u0131 vatanda\u015flar\u0131n kar\u015f\u0131la\u015ft\u0131\u011f\u0131 en b\u00fcy\u00fck sorunlardan birinin kime ba\u015fvuraca\u011f\u0131n\u0131 tam olarak bilemesi oldu\u011funun alt\u0131n\u0131 \u00e7izerek, \u201cALO 193 ihbar hatt\u0131 \u00fczerinden yap\u0131lan ba\u015fvurular sonucu bu sorun \u00f6nemli \u00f6l\u00e7\u00fcde \u00e7\u00f6z\u00fclm\u00fc\u015f olacakt\u0131r. Bu hat \u00fczerinden ba\u015fvurular takip edilebildi\u011fi gibi sigorta \u015firketi taraf\u0131ndan da vatanda\u015flar aranarak s\u00fcrecin nas\u0131l i\u015fledi\u011fi hakk\u0131nda bilgilendirilmi\u015f olacaklard\u0131r. Ayr\u0131ca yetkisiz ki\u015fi ve kurumlar taraf\u0131ndan tazminat\u0131n daha y\u00fcksek mebla\u011fda tahsil edilece\u011fi vaadiyle vatanda\u015flar\u0131m\u0131z rahats\u0131z edilmeleri durumunda bu hat \u00fczerinden bu yetkisiz hasar arac\u0131lar\u0131n\u0131 bildirebileceklerdir\u201d diye konu\u015ftu.<\/p>\n<p class=\"wp-block-paragraph\">\u201cBa\u015fka bran\u015flar\u0131n da ilerleyen s\u00fcre\u00e7te ALO 193 hatt\u0131na dahil edilmesi m\u00fcmk\u00fcn\u201dSistem ilk etapta trafik ve kasko hasarlar\u0131n\u0131 kapsad\u0131\u011f\u0131na dikkati \u00e7eken G\u00f6kda\u011f, \u201cMevcut d\u00fczenlemede sadece trafik ve kasko bran\u015flar\u0131na ili\u015fkin hasar ihbarlar\u0131n\u0131n bu hat \u00fczerinden yap\u0131laca\u011f\u0131 h\u00fckmedilmekte. Ancak bu bir altyap\u0131 olmas\u0131 dolay\u0131s\u0131yla ba\u015fka bran\u015flar\u0131n da ilerleyen s\u00fcre\u00e7te buraya dahil edilmesi m\u00fcmk\u00fcn. Ancak mevcut d\u00fczenlemede ilerleyen s\u00fcre\u00e7te hangi bran\u015flar\u0131n dahil edilece\u011fine dair bir h\u00fck\u00fcm yer alm\u0131yor. Fakat sistemin faaliyete al\u0131nmas\u0131 sonras\u0131 yap\u0131lacak de\u011ferlendirmelerle ilerleyen s\u00fcre\u00e7te buna ili\u015fkin bir d\u00fczenleme s\u00f6z konusu olabilir\u201d a\u00e7\u0131klamas\u0131nda bulundu.<\/p>\n<div class=\"twitter-share\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fsigortamedya.com.tr%2Falo-193-ile-dogru-muhataba-daha-hizli-ulasilacak%2F&amp;via=sigortamedya\" class=\"twitter-share-button\">Tweet<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Alo 193 ihbar hatt\u0131 sayesinde hasar s\u00fcre\u00e7lerinin h\u0131zlanaca\u011f\u0131n\u0131 dile getiren T\u00fcrkiye Sigorta Birli\u011fi Genel Sekreter Yard\u0131mc\u0131s\u0131 Ahmet G\u00f6kda\u011f, \u201cDo\u011fru bilgilendirme ile tazminata ula\u015fma s\u00fcresi de h\u0131zlanacak\u201d dedi. 1 Eyl\u00fcl 2026 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe giren uygulamayla, zorunlu trafik sigortas\u0131 ve kasko kapsam\u0131ndaki<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-994","post","type-post","status-publish","format-standard","hentry","category-genel"],"_links":{"self":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=994"}],"version-history":[{"count":0,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=\/wp\/v2\/posts\/994\/revisions"}],"wp:attachment":[{"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sigorta.nesiblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}